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  1. says

    Sadly, as you had to leave early, I didn’t get a chance to talk to you about this on the day, so text shall have to suffice.

    Blackburn and Darwen may very well get visitors. I am not concerned with them. It is not my job to be concerned with them and frankly, the amount of things outside my remit stacking up on my rather underpaid desk is mounting by the day, therefore this will not be being added to the pile.

    Tourism is for Culture Leisure and Sport to worry about. Except when it comes to social media. Then it’s actually the English Tourist Board who dictate to our local tourist centre what they will and wont do on social media.

    Not local gov.

    Local gov is for local people. Hyperlocal is something you are right about – local relevant information for local relevant people.

    We provided Facebook pages for people who know the area. Our residents. Who know to search for Darwen Leisure Centre, or Waves, or the Blackburn Library. I know they know we’re there, they comment. We don’t have Likes, we have communities or pages where people ask for info and get it, or where people suggest alterations and get listened to. Sometimes they even get an apology.

    What you should have done was tell us our signposting is appalling. Which it is. As SOCITM also pointed out, but much more gently.

  2. Michael Rawlins says

    loulouk: What you should have done was tell us our signposting is appalling. Which it is. As SOCITM also pointed out, but much more gently.

    The thing is I didn’t know your signposting was bad because I couldn’t find anything as a visitor. For the record I have been back to Facebook and found:

    Waves Balckburn
    Blackburn Libraries

    Have a look at Coventry who do Facebook exceptionally well.

    If I were sitting and advising and having a conversation I would perhaps be more gentle but in a short presentation when I am trying to make an impact it is more difficult.

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